WhatsApp connection
Confirm whether the product uses the official Cloud API, who owns the number, and who pays message usage.
Buyer’s checklist
Compare the workflow, not just the calendar.
Competitor features and prices change. Use these stable criteria and verify every current claim on the provider’s own site before purchasing.
Customer relationship
Check whether customers belong to your business, need an app, or are routed through a marketplace.
Operations
Compare booking, staff, payments, POS, inventory, packages, commissions, and reporting against the work you actually do.
Data and exit
Review export options, deletion instructions, cancellation terms, and what happens to access after cancellation.
Total cost
Combine subscription, locations, setup, payment processing, marketplace fees, and WhatsApp usage before deciding.
Support and language
Test onboarding and support in the language your team will use every day.